DCAS Open EdX Documentation

DCAS Open EdX Documentation

  • Docs

›Trouble-Shooting

Creating a Course

  • Create a New Online Course
  • Set Course Schedule & Details
  • Add Sections, Subsections & Units
  • Managing Unit and Component
  • Adding Videos
  • Adding HTML
  • Adding Discussions
  • Adding Problems

    • Adding Problems
    • Problem Types
    • Drag and Drop
    • Pointing on a picture
  • Adding Images and Figures
  • Uploading Static Content
  • Course Visibility
  • Creating pages
  • Grading
  • Commonly Used Advanced Settings

Running a Course

  • Managing Certificates
  • Common Instructor Dashboard Tasks
  • Managing Course Discussions

Advanced Management

  • Importing / Exporting Courses
  • Change a user’s password
  • Inactivate / Activate a User
  • Understanding User Roles
  • Set a user to staff or superuser
  • Server Tasks

    • SSH into Server
    • Set or Change a Password

Migration

  • Migrate EdX (Single-Server)
  • Migrate the Theme

Migrate MySQL

  • Migrating MySQL Database off of Single-Server

Migrate Mongo

  • Migrating Mongo Database off of Single-Server

Configuration

  • Enable and Update Additional Languages
  • Enable Downloads from Instructor tab in LMS
  • Configure and Enable Certificate
  • Configure Open Response Assessment

Configure Ecommerce

  • Basic Ecommerce Setup
  • Setup JWT Keys
  • Getting Course Details on Checkout Page
  • Troubleshoot Ecommerce

Discovery Setup

  • Configure Discovery

Comprehensive theming

  • Setup Comprehensive Theming

Microsites

  • Setup Microsites
  • Common Microsite Configurations

API

  • Setup API
  • Common APIs Demonstration
  • Customizing an API
  • DCAS API Handoff for LMS

Xblock

  • Xblock introduction
  • Xblock installation and uninstallation
  • Xblock Development

Scaling the architecture

  • Scaling Mongo
  • Scaling MySQL
  • Dedicated Storage Configuration Outline
  • Azure Storage Configuration

    • Azure Storage Configuration
    • Basic Configuration
    • Private Blob Configuration

SCORM

  • SCORM Azure Storage

Trouble-Shooting

  • Forgot admin username or password
  • Server error
  • Can't reach your site
  • Problems with RabbitMQ
  • Can't login to LMS or CMS
  • Locate the error
  • Jobs are stucking
  • Mongodb not working
  • Forums Breaking Issue
  • Check open edx services status
  • Problem with mysql
  • Can't receive email
  • CSRF token error

Can't login to LMS or CMS

Introduction

If you are having issue while login to studio (LMS) or CMS and getting redirected to homepage even after successful login although you should redirect to your dashboard if the login is success. This problem occurs due to your Session Cookie Domain. In this section we will show you how you can resolve this issue.

Solution

The solution to this login problem is very simple, For this you just need to set your SESSION_COOKIE_DOMAIN in lms.env.json and cms.env.json files located at /edx/app/edxapp. If you have a domain name then set SESSION_COOKIE_DOMAIN with that name.

SESSION_COOKIE_DOMAIN:"YOUR DOMAIN NAME"

But if you don't have a domain name set SESSION_COOKIE_DOMAIN as empty.

SESSION_COOKIE_DOMAIN:""

Note that the SESSION_COOKIE_DOMAIN in lms.env.json and cms.env.json should be same.

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