DCAS Open EdX Documentation

DCAS Open EdX Documentation

  • Docs

›Trouble-Shooting

Creating a Course

  • Create a New Online Course
  • Set Course Schedule & Details
  • Add Sections, Subsections & Units
  • Managing Unit and Component
  • Adding Videos
  • Adding HTML
  • Adding Discussions
  • Adding Problems

    • Adding Problems
    • Problem Types
    • Drag and Drop
    • Pointing on a picture
  • Adding Images and Figures
  • Uploading Static Content
  • Course Visibility
  • Creating pages
  • Grading
  • Commonly Used Advanced Settings

Running a Course

  • Managing Certificates
  • Common Instructor Dashboard Tasks
  • Managing Course Discussions

Advanced Management

  • Importing / Exporting Courses
  • Change a user’s password
  • Inactivate / Activate a User
  • Understanding User Roles
  • Set a user to staff or superuser
  • Server Tasks

    • SSH into Server
    • Set or Change a Password

Migration

  • Migrate EdX (Single-Server)
  • Migrate the Theme

Migrate MySQL

  • Migrating MySQL Database off of Single-Server

Migrate Mongo

  • Migrating Mongo Database off of Single-Server

Configuration

  • Enable and Update Additional Languages
  • Enable Downloads from Instructor tab in LMS
  • Configure and Enable Certificate
  • Configure Open Response Assessment

Configure Ecommerce

  • Basic Ecommerce Setup
  • Setup JWT Keys
  • Getting Course Details on Checkout Page
  • Troubleshoot Ecommerce

Discovery Setup

  • Configure Discovery

Comprehensive theming

  • Setup Comprehensive Theming

Microsites

  • Setup Microsites
  • Common Microsite Configurations

API

  • Setup API
  • Common APIs Demonstration
  • Customizing an API
  • DCAS API Handoff for LMS

Xblock

  • Xblock introduction
  • Xblock installation and uninstallation
  • Xblock Development

Scaling the architecture

  • Scaling Mongo
  • Scaling MySQL
  • Dedicated Storage Configuration Outline
  • Azure Storage Configuration

    • Azure Storage Configuration
    • Basic Configuration
    • Private Blob Configuration

SCORM

  • SCORM Azure Storage

Trouble-Shooting

  • Forgot admin username or password
  • Server error
  • Can't reach your site
  • Problems with RabbitMQ
  • Can't login to LMS or CMS
  • Locate the error
  • Jobs are stucking
  • Mongodb not working
  • Forums Breaking Issue
  • Check open edx services status
  • Problem with mysql
  • Can't receive email
  • CSRF token error

Can't reach your site

Introduction

If you cant reach your open edx site and couldn't find any error in your LMS and CMS, then issue might be with your nginx configuration.

Solution

If you have modified your nginx configurations check them and if not then check the status of nginx by using the below command.

sudo systemctl status nginx

Xblock Components

If you see the status inactive like in above image restart the ngnix server and again check the status.

sudo systemctl restart nginx
sudo systemctl status nginx

Xblock Components

← Server errorProblems with RabbitMQ →
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